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Refund / Return Policy

SD eSport — Play fair, Win real.

We maintain a clear refund policy so players know exactly when credits are reversible and when they are final.

Fair Play Priority Fast Support Community Driven

General Rule

Completed deposits are generally non-refundable. Please verify amount and account details before confirming payment.

When Refunds May Apply

  • Duplicate charge caused by a payment issue.
  • Failed contest entry where amount was debited but join did not process and auto-recovery did not happen.
  • Operational error validated by admin review.

Request Process

Share transaction reference, contest ID (if any), and screenshot proof through support channels. Verified cases are processed in queue priority order.

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